Privacy Policy


Our Privacy Policy describes how we collect, store, use and protect your personal information, so please be sure to review this Privacy Policy.
"Personal information" refers to information that can be associated with a specific person and can be used to identify that person.
We may revise our privacy policy at any time by posting a revised version on our website. The revised version will be effective as of the date of our posting, and your continued use of the Site upon posting means that you expressly agree that we will continue to process your personal information in accordance with our revised Privacy Policy.
We encourage you to check this website regularly for any revisions to our Privacy Policy.

    Our privacy policy covers the following topics:

    1. How do we collect and use personal information?
    2. How do we use cookies and similar technologies?
    3. How do we share, transfer, and publicly disclose your personal information?
    4. How do we protect and save your personal information?
    5. Notification and revision
    How we collect and use personal information

      1. You authorize us to collect and use your personal information.

      Our products and/or services include core functionalities. These functionalities enable online purchases, improvement of our products and/or services, and secure transactions. We may collect, store, and use the following information about you to achieve these functionalities. If you do not provide relevant information, you will not be able to enjoy the products and / or services we provide. These functionalities include:

      1)Functionalities necessary to secure online shopping and transactions

      ① Show and push goods/services for you.

      In order to improve our products or services, to provide you with personalized page displays, to generate fast search results, to judge the security status of your account and to provide secure trading services, we collect information about the products or services you use and the way they are used. This information includes:

      Device Information: We will receive and record device-related information (such as device name, device model, operating system and application version, language settings, unique device identifier) ​​based on the specific permissions you grant during software installation and use. Information about the hardware and software characteristics of the carrier network type, information about the location of the device (such as IP address, GPS location, and information such as WLAN access points, Bluetooth, and base stations that can provide related information).
      Log information: When you use our products or services provided by our clients or websites, we will automatically collect your detailed usage of our services as a related web log. For example, your search content, browser type, browsing history, order information, IP address, date and time of access, and web page history you visit.
      Please note that separate device information, log information, etc. are information that does not identify a particular natural person. If we combine such non-personal information with other information to identify a particular natural person or use it in conjunction with personal information, such non-personal information will be treated as personal information during the combined use, except for your authorization. Or as otherwise provided by laws and regulations, we will anonymize and de-identify such personal information.

      If you do not want to accept commercials that we send to you, you can cancel them at any time through the product unsubscribe feature.

      ② Order

      When you are ready to settle the items in your shopping cart, Milbas will generate an order for your purchase. You need to fill in at least your consignee name, shipping address, e-mail address and mobile phone number in the order. The order will include the order number, the goods or services you purchased, and the amount of the payment you should pay.

      All of the above information constitutes your "Order Information", we will use your order information to conduct your identity verification, determine transactions, payment settlement, complete delivery, check orders for you, and provide customer service and after-sales service; we will also use your order information to determine if there is an abnormality in your transaction to protect your transaction.

      ③ Delivery of product or service functionalities

      To facilitate the delivery of goods or services to you, you will need to provide the consignee's name, shipping address, postal code, and consignee contact number. If we entrust a third party to you for the delivery, you agree to share the above information with a third party. If you refuse to provide such information, we will not be able to complete the delivery service.

      You can order goods or services for others through Milbas, and you will need to provide the aforementioned personal information of the actual purchaser. Before providing Milbas with the aforementioned personal information of the actual purchaser, you must ensure that you have obtained his/her authorization.

      ④ Customer service and after-sales functionalities

      Our customer service and after-sales functionalities use your account information and order information.
      To ensure the security of your account, our call center customer service and online customer service will use your account information to verify your identity. When you need us to provide customer service and after-sales service related to your order information, we will check your order information. You may be able to provide additional information in addition to the above information when communicating with our customer service staff, such as when you ask us to change the shipping address, contact person or contact number.

      2)Improve the functionality necessary for our products and/or services

      We may collect your order information, browse information, your shopping habits for data analysis to form user portraits, to show you the goods or services you are interested in, or to show you what you might want when you search Products found. We may also obtain additional information about you in order to provide services and improve the quality of your services, including the information you provide when you contact customer service. For information collected from your various devices, we may associate them so that we can provide you with consistent service on those devices. We may combine information from one service with information from other services to provide services, personalized content and advice.

      3)to provide you with transaction security

      To improve the security of your use of our services, protect the personal and property of you or other users or the public from being compromised, and prevent phishing websites, fraud, network vulnerabilities, computer viruses, cyber attacks, network intrusions and other security risks, to accurately identify violations of laws and regulations or Milbas-related agreement rules, we may use or integrate your transaction information, device information, web logs to obtain your authorization or information shared by law to comprehensively determine your account and transaction risk, conduct identity verification, detection and prevention of security incidents, and take necessary records, audits, analysis and disposal measures in accordance with the law.

      2. You may choose whether or not to authorize us to collect and use your personal information.

      1)Help you become our member

      In order to be our member, so that we can provide you with membership services, you need to provide a mobile phone number, email address, and create a username and password.

      2)In order to provide you with page display and search results that better suit your needs, understand product suitability, and identify account anomalies, we may collect your personal information in the following additional features, including:

      ① Personalized recommendation function: We will collect your location information (we only collect the location you are in at the time, but will not combine your location information to judge your whereabouts) to judge where you are. Location, automatically recommending goods or services that you can purchase in your area.
      ② Additional functions based on camera (camera): You can use this additional function to complete video capture, photo capture, and scan code.

      ③ Additional features based on image upload: You can upload your photos in Milbas for photo and evaluation. We use the photos you upload to identify the items you need to purchase or use the reviews that contain the images you uploaded.

      3)These additional features require you to turn on your location (location information), camera (camera), photo album (picture gallery), and microphone access to us on your device. If you are an Android user, you can view the status of your above permissions by mobile device-set-rights management, and you can decide to turn these permissions on or off at any time. If you are an Apple user, you can view, turn on or off the above permissions via Mobile - Settings - Privacy. Please note that by opening these rights, you authorize us to collect and use such personal information to perform the above functions. If you close the rights, you will cancel these authorizations, and we will no longer continue to collect and use these individuals. Information, and can not provide you with the above functions corresponding to these authorizations. Your decision to close the permissions does not affect the processing of personal information previously performed based on your authorization.      

      3. We collect and use your personal information without the consent of your author:

      • related to national security and national defense security;
      • related to public safety, public health, and major public interests;
      • related to criminal investigation, prosecution, trial and execution of judgments;
      • It is difficult to obtain the consent of the person who maintains the important legal rights of the personal information or other individuals’ lives and property;
      • The personal information collected is disclosed by the main body of personal information to the public.
      • Your personal information collected from legally publicly disclosed information, such as legitimate news reports, government information disclosure, etc.;
      • Required to sign a contract according to your requirements;
      • For the maintenance of the safe and stable operation of the products and / or services provided, such as the failure to discover and dispose of products and / or services;
      • Required for legitimate news reporting;
      • When academic research institutions conduct statistical or academic research based on public interest and provide academic research or description results, de-identify the personal information contained in the results;
      • Other circumstances as stipulated by laws and regulations.

        4. Where we obtain your personal information from a third party

        We may obtain your authorized shared account information (avatar, nickname, mobile number, email number) from a third party and bind your third party account to your Milbas account after you agree to this Privacy Policy so that you can pass Third party accounts log in directly and use our products and/or services. We will use your personal information in accordance with the agreement with third parties, the legality of the source of personal information, and the compliance with relevant laws and regulations.

        5. Rules for the use of your personal information

        • We use personal information collected in accordance with the terms of this Privacy Policy and for the purpose of implementing our products and/or services.
        • Please understand and agree that we have the right to use personal information that is not identified and that does not identify you personally; and we do not disclose your personal information, we have the right to analyze and commercialize the user database.
        • Please note that all personal information you provide while using our products and/or services will continue to authorize us during your use of our products and/or services, unless you remove or refuse to collect them through our system settings. use.
        • We will count the use of our products and/or services and may share these statistics with the public or third parties to demonstrate the overall usage trends of our products and/or services. However, these statistics do not contain any of your identifying information.
        • When we present your personal information, we will desensitize your information by including content replacement and anonymity to protect your information.
        • When we want to use your personal information for other purposes not covered by this policy, or for information collected for a specific purpose for other purposes, you will be asked in advance by your initiative to check the form. agree.

        How do we use cookies and similar technologies?

        1. Cookie

        1) In order to ensure the normal operation of the website, for you to obtain a more relaxed access experience, to recommend you may be interested in the content, we will store on your computer or mobile device named Cookie small data file, Cookie usually contains identifiers, site name and some Numbers and characters. With cookies, websites can store data such as your preferences or items in shopping cart/shopping bags.

        2) You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have the ability to block cookies. However, if you do, you will need to change the user Settings every time you visit our website, and some functions may not work properly. To learn how to change browser Settings, visit the Settings page of your browser.

        2. Website beacons and pixel tags

        In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, the email we send to you may contain an address link to the content of our website. If you click on the link, we will track the click to help us understand your product or service preferences so that we can proactively improve customer service. Experience. A web beacon is usually a transparent image that is embedded in a website or email. With the pixel tags in the email, we can tell if the email is open. If you don't want your event to be tracked this way, you can unsubscribe from our mailing list at any time.

        How do we share, transfer, and publicly disclose your personal information?

        1. Sharing

        1) We do not share your personal information with any company, organization or individual other than Milbas, with the following exceptions:

        • Share with explicit consent; we will share your personal information with others after obtaining your explicit consent.
        • Sharing under statutory circumstances: We may share your personal information in accordance with laws and regulations, litigation dispute resolution needs, or in accordance with the requirements of the administrative and judicial authorities.
        • It is necessary to provide damage to the Milbas party or partners, you or other Milbas users or the public interest, property or safety, to the extent permitted by laws and regulations;
        • Only by sharing your information can we realize the core functions of our products and / or services or provide the services you need
        • Compliance with the relevant agreements signed with you (including online signed electronic agreements and corresponding platform rules) or other legal documents provided;
        • Use based on social public interests in compliance with laws and regulations.

        2)We may share your personal information with our affiliates. However, we only share the necessary personal information and are bound by the purposes stated in this Privacy Policy. If our affiliates want to change the purpose of processing personal information, we will ask for your authorization again.

        3)Sharing with Authorized Partners: For the purposes stated in this Privacy Policy, some of our services will be provided by us and our authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, when you purchase our products online, we must share your personal information with the logistics service provider to arrange delivery or arrange for a partner to provide the service. We will only share your personal information for legitimate, legitimate, necessary, specific, and specific purposes, and will only share the personal information necessary to provide the service. Our partners are not authorized to use shared personal information for other purposes unrelated to the product or service.
        Currently, our partners include the following types:

        ① Supplier of goods or technical services. We may share your personal information with third parties who support our features. This support includes the provision of infrastructure technology services, logistics and distribution services, payment services, data processing, etc. for our supply. The purpose of sharing this information is to enable the core shopping functions of our products and/or services. For example, we must share your order information with the logistics service provider to arrange delivery.

        ② Third party merchants. We must share your order information with the necessary information about the transaction with third-party merchants to fulfill the need to purchase goods or services from them and to enable them to complete follow-up after-sales services.

        ③ Entrust our partners to promote. Sometimes we represent other businesses to provide promotional services to a group of users who use our products and/or services. We may use your personal information and indirect user portraits formed by your collection of non-personal information to share with our partners (the “principal”), but we will only provide coverage and effectiveness to these clients. Sexual information, not your personally identifiable information, or we aggregate it so that it does not identify you personally. For example, we can tell the client how many people have seen their promotion information or purchased the client's goods after seeing the information, or provide them with statistical information that does not identify themselves to help them understand their audience or customers.

        4)For companies, organizations and individuals with which we share personal information, we will enter into a strict confidentiality agreement with them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures. In the use of personal sensitive data, we require third parties to adopt data desensitization and encryption technology to better protect user data. We perform an information security audit of key third parties to verify that third party personal information security measures meet Milbas's requirements.

        5)to comply with the law, enforce or apply our terms of use and other agreements, or to protect the rights of Milbas, you or other Milbas customers and their property or safety, such as to prevent fraudulent activities such as fraud and reduce credit risk, and other companies Exchange information with the organization. However, this does not include personal information that is sold, rented, shared, or otherwise disclosed for profit, in violation of the promises made in this Privacy Policy.



            2. Transfer

            We will not transfer your personal information to any company, organization or individual except in the following cases:

            • Transfer with explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent;
            • to provide in accordance with applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements;
            • Compliance with the relevant agreements signed with you (including online signed electronic agreements and corresponding platform rules) or other legal documents provided;
            • When it comes to mergers, acquisitions, asset transfers or similar transactions, if it involves the transfer of personal information, we will require new companies and organizations that hold your personal information to continue to be bound by this Privacy Policy. Otherwise, we will require The company and organization have renewed your request for authorization.

            3. Public disclosure

            We will only publicly disclose your personal information in the following circumstances:

            1)We may disclose your personal information publicly, with your explicit consent or based on your active choice;

            2)In the event that your personal information must be provided in accordance with the requirements of laws, regulations, mandatory administrative enforcement or judicial requirements, we may publicly disclose your personal information in accordance with the type of personal information requested and the method of disclosure. Subject to laws and regulations, when we receive the above request for disclosure, we will require legal documents, such as subpoenas or investigation letters, to be issued. We firmly believe that the information we ask for should be as transparent as possible to the extent permitted by law. All requests are carefully reviewed to ensure they are legally based and are limited to data that law enforcement has legally acquired for specific investigation purposes. Subject to the laws and regulations, the documents we disclose are protected by encryption keys.

            How we protect and save your personal information

            1. Techniques and measures for personal information protection

            1)Data security technical measures
            We have taken reasonable and practicable security measures to protect the personal information you provide and prevent unauthorized access, public disclosure, use, modification, damage or loss of personal information. We will deploy access control mechanisms to ensure that only authorized personnel have access to personal information.
            2)Other safety measures
            Milbas secures the storage and use of personal information by establishing specialized management systems and processes. Milbas provides complete security control of data through information contact confidentiality protocols, monitoring and auditing mechanisms. Milbas conducts information security awareness training for all employees through various means, enhances employees' information security awareness and privacy awareness, and protects users' personal information.
            3)We only allow employees and partners of Milbas and Milbas related parties who need to know this information to access personal information and set strict access control and monitoring mechanisms for this purpose. We also require all personnel who may be exposed to your personal information to perform the appropriate confidentiality obligations. Failure to comply with these obligations may result in legal liability or suspension of cooperation with Milbas.
            4)We will take all reasonable and practicable steps to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period of time required to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law.
            5)The Internet is not an absolutely secure environment, and the way email, instant messaging, social software, etc. communicate with other users cannot determine whether it is fully encrypted. We recommend that you use complex passwords when using such tools and take care to protect your personal information. Safety.

            6)After unfortunate personal information security incidents, we will promptly inform you according to the requirements of laws and regulations: the basic situation and possible impact of security incidents, the disposal measures we have taken or will take, you can prevent and reduce risks Advice, remedies for you, etc. At the same time, we will promptly inform you of the relevant events by email, letter, telephone, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue a notice in a reasonable and effective manner. At the same time, we will also report to the regulatory authorities on the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.

            2. Preservation of personal information

            1)You are using a cross-border transaction service that requires your personal information to be transmitted overseas to complete the transaction. We will ask the recipient to process the personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

            2)If we terminate the service or operation, we will notify you at least 30 days in advance and delete or anonymize your personal information after termination of service or operation.

            Notification and revision

            (1) This Privacy Policy will be updated to provide you with better service and as the Milbas business evolves. However, we will not reduce your rights under this Privacy Policy without your explicit consent. We will update your content by posting an updated version on the Milbas website and by posting a notice on the website before it becomes effective. Please also visit Milbas to keep up-to-date with the latest privacy policy.

            (2) For major changes, we will also provide more noticeable notices (we will explain the specific changes to the privacy policy by including, but not limited to, emails, text messages, or special tips on the page).
            Significant changes referred to in this policy include but are not limited to:
            • Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way in which personal information is used, etc.;
            • We have undergone major changes in ownership structure, organizational structure, and so on. Such as changes in the owner caused by business adjustments, bankruptcy mergers, etc.;
            • The main objects of personal information sharing, transfer or public disclosure have changed;
            • Significant changes in your rights to participate in the processing of personal information and how it is exercised;
            • When we are responsible for handling changes in the responsibility of personal information, contact methods and complaint channels;
            • The personal information security impact assessment report indicates that there is a high risk.